[Q] Blu Touchbook Pro 7 NOT SHOWING KEYBOARD!!!

I have a Blu Touchbook Pro 7, recently when trying to unlock it, the keyboard would not pop-up to type the password. After re-starting, and shutting the tablet down, the problem still remains. I tried looking for a hard reset option but I don't see any little hole I can insert a clip in.
So, when I tap the touchscreen the keyboard does not appear. For all other options the touchscreen works perfectly.
Does anyone know how to solve this problem???

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